Privacy Policy/ Terms of Use

Terms of use

Welcome to the NATULA website! We appreciate your visit and kindly request that you review the following terms of use that govern the use of our site and the purchase of our products. By using the NATULA website, you agree to abide by these terms. Please note that these terms may be modified from time to time, and your continued use of the site following any changes will indicate your acceptance of the modified terms.

Content
All content on the NATULA website, including product images, trademarks, illustrations, designs, icons, photographs, artwork, and any video and/or audio materials, are copyrights, trademarks, and other intellectual property exclusively owned and controlled by IGA LT. The content on the NATULA website is intended for personal non-commercial use by visitors to the site, except for purchases made by you from our site. You may not copy, reproduce, publish, transmit, or otherwise use any copyrighted or trademarked materials present on this site without prior written consent from NATULA. This includes using NATULA trademarks for metatags, in hidden text, or for the purpose of gaining a higher ranking from search engines. NATULA retains all rights in its copyrights and trademarks, trade names, brand names, and trade dress depicted on this site.

Marketing Communications
By signing up for email, text message, and Facebook notifications, you agree to receive periodic recurring automated marketing messages from NATULA at the cell number provided when signing up.

We hope that you find our website informative and enjoyable. If you have any questions or concerns about these terms of use, please do not hesitate to contact us. Thank you for choosing NATULA!
Comments, Feedback and Other Submissions
At NATULA, we value your thoughts and opinions on our website, products, and services. We encourage you to share your feedback with us, as it helps us improve and better serve our customers. However, please note that we cannot accept confidential or proprietary information.

Any comments, feedback, ideas, suggestions, materials, information, or other submissions (collectively referred to as "Comments") that you disclose, submit, or offer to NATULA through our website or other means will become our property. We will not treat these Comments as confidential, and they will remain accessible to us.

By submitting Comments to NATULA, you are assigning all rights, titles, interests, and goodwill in the Comments to us without any compensation. We ask that you ensure your Comments do not violate any third-party rights and do not contain any libelous, abusive, obscene, or otherwise unlawful material.

Thank you for taking the time to share your thoughts with us. We appreciate your feedback and look forward to hearing from you.

Privacy Policy

Welcome to our Privacy Policy, where we explain how we collect, process, and protect your personal data when you use our website or interact with us in other ways. By using our website, you agree to the terms of this Privacy Policy.

IGA LT Ltd. is the proud owner of the NATULA brand and the website located at www.natula.eu. As the data controller, we are committed to protecting your personal data and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union.

We understand that your privacy is important, and we want to be transparent about what information we collect and how we use it. While you may use parts of our website without providing any personal data, certain activities require you to provide personally identifiable information, such as registering an account, making purchases, or subscribing to our newsletters. We collect and process the following types of personal data:

- Contact information, such as your name, email address, and phone number, which we use to communicate with you and provide customer support.
- Payment information, such as your credit card details, which we use to process your orders and payments securely. The electronic payment platform is processed using makecommerce.lt, which is managed by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, reg. no.: 12268475), therefore your personal information required for payment execution and confirmation will be transferred to Maksekeskus AS.
- Order information, such as your shipping address and purchase history, which we use to fulfill your orders and improve our services.
- Marketing preferences, such as your subscription status and interests, which we use to send you relevant promotions and updates.

We may also use your personal data for the following purposes:

  • To provide you with products and services you have requested, including processing your orders and payments, and delivering products to you.

  • To communicate with you about your orders, account, or inquiries, and to send you marketing and promotional messages with your consent.

  • To improve our website, products, and services, and to personalize your experience.

  • To comply with legal and regulatory obligations, or to protect our legitimate interests.

Protecting Your Personal Data: Our Commitment

At our company, safeguarding your personal data is of utmost importance to us. We understand the significance of your information and take appropriate technical and organizational measures to ensure its protection against unauthorized access, disclosure, alteration, or destruction.

To maintain the confidentiality of your data, we restrict access to authorized personnel who require the information to perform their duties. Additionally, we hold our third-party service providers to the same high standards and require them to comply with applicable data protection laws.

We value your privacy and do not share your personal data with third parties for their own marketing purposes, unless you have explicitly provided your consent. Rest assured that we are committed to keeping your information secure and confidential.

Your Rights and Choices:

You have the following rights regarding your personal data:

  • The right to access your personal data and receive a copy of it.

  • The right to correct inaccurate or incomplete personal data.

  • The right to erase your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

  • The right to restrict the processing of your personal data in certain circumstances, such as when the accuracy of the data is contested.

  • The right to object to the processing of your personal data for direct marketing purposes.

  • The right to withdraw your consent to the processing of your personal data, if the processing is based on your consent.

If you have any questions or concerns about how we collect, store, and use your personal data, or if you wish to exercise your rights, please contact us at sales@igalt.lt or by mail at the following address: IGA LT Vakaro st. 12 Mazaiciai, Pagėgių reg. 99303, Lithuania.

 

Collection of Information and Its Use We collect personally identifiable information provided by you and site visitorship data. Personally identifiable information refers to information like name, email address, telephone number, date of birth, shipping and billing addresses, customer number and other information voluntarily provided by you. We collect this information for several reasons:

  • To respond to your requests for information.
  • To provide you with the services requested, including processing online purchases and sending you the items purchased.
  • To comply with regulatory laws.
  • To protect our interests, including prevention of illegal activities.
  • To analyze and improve our activity.
  • To resolve disputes and complaints.
  • To maintain your online account.
  • To personalize your special offers.
  • To organize and implement contests and promotions.
  • If you have subscribed to receiving our newsletters, we may send you information on new product releases, services, offers, events and other activities by IGA LT through email or SMS.

We take necessary measures to verify your identity, such as requiring a password and user ID, before granting access to your data to protect your privacy and security. However, we cannot guarantee the security of any information you disclose online, and you do so at your own risk.

Site visitorship data is collected to better understand how people use our services. The types of information collected include date and time of access, internet service provider, mobile carrier, IP address, pages visited, products viewed and purchased, links clicked, features used, and how and when you interacted with the services. We use anonymous data to track usage trends and improve our services.

We use data collection tools such as web beacons, cookies, embedded web links, and other software to collect most site visitorship data. Data Collection Tools are small data files or software that are sent to your browser and stored on your computer's or mobile device's hard drive. Refusing to allow the use of Data Collection Tools may preclude you from using certain areas or features of the services.

At times, we may need to share your personally identifiable information with third parties, such as service providers who adhere to our Privacy Policy and law enforcement authorities who make official requests. It's important to note that we cannot guarantee the protection of information provided to other websites.

We take the storage of your personal data seriously and only keep it for as long as necessary for the purposes outlined in our Privacy Policy. Additionally, we comply with any administrative or legal proceedings that require us to store personal data until their closure or legal acts that impose an obligation to store personal data.

In the event of a commercial transaction, such as a sale, purchase, merger, or reorganization of our business, we may need to disclose personally identifiable information to prospective or actual purchasers or joint venture partners, or receive such information from sellers.

We prioritize the safety of your information and utilize encryption technologies and other reasonable precautions to protect confidential information and provide suitable security. However, it's important to note that we cannot guarantee the security of information transmitted through the internet and you transmit information at your own risk.


Rest assured that we only collect and use your personal data for legitimate purposes and with your consent. We do not sell or share your information with third parties unless required by law or necessary to provide our services. We also take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

If you have any questions or concerns about our Privacy Policy or your personal data, please contact us at sales@igalt.lt

We value your trust and appreciate your feedback.

 

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