Returns

A Step-by-Step Guide How to Return Your Purchase: 

If for any reason you are not satisfied with your purchase, we are here to help you return it hassle-free. Follow these simple steps to initiate the return process:

1. Ensure that the product is unused and in its original packaging.

2. Keep all the documents related to your purchase, including receipts and invoices.
3. Contact us at info@igalt.lt  to request a refund template. Once you fill it out, we will arrange for the return of the product and provide you with a timeline for the refund.

4. Once we receive the returned product, we will process the refund and credit the amount to your bank account within 14 days.

At Natula, we value our customers and strive to provide the best possible service. If you have any questions or concerns about the return process, please do not hesitate to contact us. We are always here to help.

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